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Let's sort it out.
Have a question about a product or an existing order? Send us the details and our support team will review your message during support hours.
Albuquerque, NM 87110
United States
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For order-related questions, include your order number and the email address used at checkout.
Quick answers
Frequently asked support questions
How can I contact Ugly Sweater Store?
Email support@uglysweater.store, call +1 (505) 218-4695, or use the contact form on this page.
What should I include with an order question?
Include your order number, the email address used at checkout, and a clear description of what you need help with.
When is customer support available?
Customer support is available Monday through Friday, 9:00 a.m. to 6:00 p.m. Mountain Time. Messages received outside those hours will be reviewed during the next support period.
Where can I find shipping, return, or cancellation information?
Please review the relevant policy pages linked in the website footer. If you are unsure which policy applies, contact support with your order details.